The Office Staff Unit is comprised of an IT/Building Operations Manager and an Administrative Assistant.

The Office Staff Unit answers non-emergency phone calls, manages the lobby window, provides resources and information, and assists in the gun permit process. They are responsible for annually submitting statistics to the FBI Uniform Crime Reporting Program as well as juvenile reporting. The Office Staff Unit responds to requests for copies of police reports, criminal reports (local only), Golf Cart Permits, Parking Permits and maintaining office supplies and general inventory.

The Nappanee Police Department complies with the Records Retention and Disposal Schedule as promulgated by the State of Indiana.